Support

Need help or found a misread that keeps happening? Write to support@businesscardscannerapp.com. Please include your device model and iOS version; a description of the card layout helps more than a photo of someone’s card.

Getting a clean scan

• Use even light and avoid glare on glossy cards.
• Fill the frame with one card at a time.
• Check highlighted fields before saving.

Frequently asked questions

Do I need an account or internet?

No. The app works without sign-up, and text recognition runs on the device, so scanning works offline.

How many cards can I keep for free?

The free plan keeps up to 10 saved cards. Deleting a card frees a slot. Pro (monthly or yearly) removes the limit.

Where are my cards stored?

On your iPhone or iPad only. The app does not collect data and sends nothing to our servers. Data may be included in your own device backups. See the Privacy Policy.

How do I export my cards?

In the Cards list, tap the share button at the top and choose CSV (Numbers, Excel) or vCard (Contacts). From a single card you can also save it to Contacts or export it as a vCard or CSV row.

Which languages are recognized?

English, Spanish, Russian and German. In Settings, keep on only the languages you need for better results.

How do I cancel my subscription?

Open the Settings app on your iPhone or iPad, tap your name (Apple ID), then Subscriptions, choose Card Scanner OCR and tap Cancel Subscription. Cancel at least 24 hours before the renewal date. Deleting the app does not cancel the subscription.

How do I restore purchases on a new device?

Sign in with the same Apple ID, open the app’s Settings and tap Restore Purchases. It is also available on the Pro screen.

How do I move cards to a new phone?

Export a CSV or vCard file, or save cards to Contacts. A device backup restored to the new phone may also include app data.